RTF maintains outstanding levels of support and customer satisfaction through Assisted Help and Self Help resources. Customers receive support via phone, email, and web services. RTF provides assistance with initial product deployment and configuration, answers questions related to product features, diagnoses/corrects assembly errors and provides configuration or troubleshoots workarounds when applicable.
- Request assistance from RTF technical support via email at
- File a Support Case
- Call toll free Tech Support for RTF Global customers: 888-826-7773
While we pride ourselves on fast and accurate responses to customer questions and challenges, we provides an array of resources to enable you to find answers and resolve problems on your own, without having to contact Technical Support.
- Go to Our Support Center
Please note for high priority cases, customers are encouraged to contact RTF via our toll free phone number. All email incident reports are logged into the RTF support case database and are addressed based upon the priority.